Getting patients in the door is the most critical aspect of a healthy practice. Our team at DxTx has seen how the distractions of day-to-day tasks prevent staff from properly answering and responding to both potential and established patients. That’s why we’ve built an in-house contact center – staffed with friendly voices and accountable personalities. Every potential lead matters, which is why we’re here to absorb your patient scheduling, as well as pursuing leads driven by digital marketing or organic traffic.
- Scheduling Established Patient
- Scheduling New Patients
- Handling Inbound General Inquires
-
Track and Pursue Leads Driven by
Marketing Efforts - Transparent Call Metrics and Accountability
- Quality Assurance Call Recording Reviews
With a partnership with DxTx, you will be assigned a dedicated Client Relations Representative. Our team will utilize your approved patient communication script and act as an extension of your practice – without requiring your practice to change anything about its phone system. Our representatives are familiar with multiple EMRs and do their best to make sure your practice converts new patients and gives established patients the service they deserve to keep them coming back.
Patients Reviews
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